Refund Policy

Overview

We want you to be satisfied with your purchase from TopG Research. This Refund Policy explains when refunds are available and how to request one.

Digital products and downloads

All digital products (guides, PDFs, downloadable research) are provided immediately on purchase. Because they cannot be returned, digital purchases are non-refundable except where required by applicable law or in the case of a proven technical defect that we cannot resolve.

Physical products

Unopened physical goods may be returned within 14 days of delivery for a full refund of the purchase price, less shipping. To request a return, contact us with your order number before shipping any items back.

How to request a refund

Send refund requests to support@topgreport.com with your order number and a short description of the issue. We aim to respond within two business days and to process approved refunds within seven business days.

Payment method

Refunds are returned to the original payment method. Once the refund is issued it may take additional time to appear on your statement, depending on your bank or card provider.

Exclusions

Items marked non-refundable at the time of purchase, items damaged after delivery through misuse, and shipping charges are excluded from refunds unless required by law.

Contact

Questions about this policy can be sent to support@topgreport.com.